Terms of service

 

 

 

Last Updated: July 30, 2026

Welcome to Westbeam ("Westbeam", "we", "our", or "us"), operated through westbeamtech.com. These Terms of Service govern your access to and use of our website and services. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree with these Terms, please do not use our website or services.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are using this website under the supervision and consent of a parent or legal guardian.

Products and Pricing

We strive to ensure that all product descriptions, images, specifications, pricing, and availability are accurate and up to date. However, occasional errors may occur.

We reserve the right to:

  • Correct any pricing, product information, or typographical errors.
  • Modify or discontinue products without prior notice.
  • Limit the quantity of products available for purchase.
  • Refuse or cancel orders when necessary.

Product images are provided for illustration purposes only. Actual products may vary slightly due to manufacturer updates, photography, or differences in screen settings.

Orders

By placing an order, you confirm that:

  • The information you provide is accurate and complete.
  • You are authorized to use the selected payment method.
  • You understand that submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, product availability, payment verification issues, or any other legitimate business reason.

If payment has already been processed for a cancelled order, an appropriate refund will be issued in accordance with our Refund & Return Policy.

Payments

All payments must be completed using the payment methods available during checkout.

Payments are securely processed through trusted third-party payment providers. Westbeam does not store or have access to your complete payment card information.

Prices displayed on our website may change without prior notice.

Shipping

Orders are processed and shipped according to the terms outlined in our Shipping Policy.

Estimated delivery times are provided for guidance only and may vary due to customs inspections, weather conditions, transportation delays, public holidays, carrier issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Westbeam is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

We encourage customers to review that policy before placing an order to understand eligibility requirements, timeframes, and applicable conditions.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, product descriptions, images, website design, and other materials, is the property of Westbeam or its respective content providers and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Westbeam shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • The use or inability to use our website.
  • Delayed or failed deliveries.
  • Product misuse or improper handling.
  • Temporary website interruptions.
  • Technical issues beyond our reasonable control.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the applicable product.

Force Majeure

Westbeam shall not be held responsible for delays or failure to perform its obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, strikes, transportation disruptions, customs delays, government actions, internet outages, or other unforeseen events.

Governing Law

These Terms of Service shall be governed by the laws applicable to the operation of Westbeam.

Nothing in these Terms limits any mandatory consumer protection rights that may apply under the laws of the customer's country or state of residence where such rights cannot legally be excluded.

Any disputes arising from these Terms shall be resolved through the appropriate legal authorities having jurisdiction over the operation of Westbeam, unless otherwise required by applicable consumer protection laws.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Customer Support Email: support@westbeamtech.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

We aim to respond to all customer enquiries within 24–48 business hours.